Shipping Policy

Shipping

All orders are prepared and shipped from our warehouse on the next business day after your order is confirmed, excluding weekends and public holidays.

Delivery methods

We deliver to 9 countries: France, Belgium, Luxembourg, Switzerland, Germany, Austria, Netherlands, United Kingdom, and Ireland.

  • Colissimo home delivery (France, Belgium, Luxembourg)
  • Colissimo pickup point (France, Belgium, Luxembourg)
  • DHL home delivery (Switzerland, Germany, Austria, United Kingdom, Ireland, Netherlands)

Delivery times

  • France, Belgium, Luxembourg: 2 to 3 business days after shipping
  • Other serviced countries: 3 to 5 business days after shipping

During busy periods (sales, holidays), delivery times may be slightly longer.

Delivery days

  • Colissimo: home delivery and pickup point from Monday to Saturday morning (excluding public holidays).
  • DHL: home delivery from Monday to Friday (excluding public holidays).

Delivery fees

  • France, Belgium, Luxembourg: €8, free from €150 purchase
  • Switzerland: 15 CHF, free from 200 CHF
  • Germany, Austria, Netherlands: €12, free from €150
  • United Kingdom, Ireland: £15, free from £150

Delivery tracking

Once your order has shipped, you’ll receive an email with a Colissimo or DHL tracking number to follow your order in real time.

Important information

  • Any customs duties and import fees for countries outside the European Union (Switzerland, United Kingdom) remain the responsibility of the client.